FAQ
Frequently Asked Questions
How long does it take for me to receive my order?
Dress tailoring takes 2-4 days + delivery 10-12 days.
Delivery is done by DHL, FedEx.
Where can I find oyor sizing chart?
Should I wash my outfit before my baby wearsit?
We do not recommend washing your baby's outfit before they wear it on event day! Water, heat, and detergents can affect the shape and color of the outfit. Water can actually damage the delicate silk, lace, and ribbon used for your special outfit. We do recommend taking your outfit out of the packaging and and allowing it to hang for a day or two before your event to help relax any slight wrinkling that may be caused during shipping. Some customers have also opted to have their outfit steamed before their event to refresh the material! If you do wish to iron stubborn wrinkles, use it on a low setting and use either tissue paper or a layer of cotton in between to keep the materials safe from water drops or overheating. It is not necessary for your garments to be dry-cleaned before wear either.
My child's sizes are not standard. Should I go by their age anyway?
We really say to go more by the baby's actual measurements than by age or weight since babies can vary in size. A short but chunky 6 month old baby might need a 9-12mo gown since their chest would measure larger and the height isn't important for longer gowns that go past the baby's feet! When in doubt, our friendly Customer Service reps are happy to help with sizing.